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CRM - Senior Consultant - Business & Technology Consulting, UK-London
CRM - Senior Consultant - Business & Technology Consulting
Company: Deloitte (UK)  
Location:   UK-London  
Remuneration:   Competitive Salary and Flexible Benefits  
Position Type:   Employee  
Employment type:   Full time  
Updated:   21 Aug 2008  
eFC Ref no:   435781  
 


This is a unique opportunity to develop your career in Consulting within an established big 4 Consulting firm.

This is a unique opportunity to develop your career in Consulting within an established big 4 Consulting firm. You will have the chance to develop your expertise in advisory work in the sales, service and marketing functions, as well as in CRM delivery and implementation. You can broaden your expertise, and boost your marketability, in an environment that offers exceptional learning opportunities.
 
Accelerate your career in Consulting
 
Taking a lead on project work, you will be continually encouraged to devise innovative solutions, to help our clients with customer-focused strategy definition through operational business process improvement, customer analytics and revenue growth strategies to detailed technology implementations like Siebel, Onyx, salesforce.com.
We take an independent and consultative approach to our client work, adopting a collaborative style and helping clients understand the range of suppliers and partners in the marketplace to maximise the value of their customer relationships.
 
Learn from the best; you will benefit from being able to work closely with the Senior Management of the firm, many of whom are experts in their field. Our environment is entrepreneurial, meritocratic, and team-focused.
Multiply your options; you will get exposure to different industry sectors to develop rounded consulting skills.
 
The role involves:
 
  • Supporting the delivery of key transformation projects focusing on CRM consulting, marketing/brand strategy, sales strategy, customer service and contact centres.
  • Managing project work-streams and leading small teams of Deloitte consultants and client personnel.
  • Making a key contribution to the delivery of client work, articulating strategy and vision to client stakeholders.
  • Working within a team to present reports, business cases and client deliverables
  • Development of client bids and presentations of proposals.
 
To qualify, you must possess:
 
  • Expertise in relation to the sales, service or marketing functions of an organization
  • expertise in systems implementations, involving the full development lifecycle from analysis through design, build and test to deployment
  • A graduate degree or equivalent project experience
  • Skills in Customer and channel strategy, marketing analytics, brand/loyalty management, Siebel, Onyx, salesforce.com
  • Good commercial awareness, excellent verbal and written communication skills
  • Full travel mobility
 
To develop your career towards Partnership with a dynamic world leader, send your CV Suzie Garcia.
 
 

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Company:
Deloitte (UK)
Recruiter Ref:
6556292000009838

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